There is always one. The mysteriously delayed train. The Monday traffic that appears out of nowhere. Five minutes late might not sound like much, but repeated lateness can quickly frustrate teams. Here’s how employers can address it without becoming the office time police.
How SMART Goals Create Real Change in the Workplace
SMART goals can be extremely helpful in fostering that sense of ‘the bigger picture’ and connecting an individual’s purpose with the shared vision. Have you heard about the time John F. Kennedy visited NASA and spoke to a man who was carrying a broom down the hallway?...
A Practical Guide to Performance Management and Performance Goals for UK Employers
This blog is all about delivering quality performance management. We cover: what performance management is why good performance management is important setting performance goals how to address poor performance What is Performance Management and Why is it Important?...
What Makes A Good Performance Review?
Performance reviews can be an incredibly powerful tool for your business. They can help you to understand employee mindset, increase motivation, boost engagement, strengthen interpersonal relationships and even improve your chances of meeting your goals as a company....
3 Ways You Can Boost Employee Performance In 2024
As the end of another year draws closer, many businesses are looking back on 2023 and taking stock. Figuring out what went well, what they could improve, and what areas really need their attention. And employee performance is one of the big areas many companies will...
Holiday pay for part year worker changes are coming (again!!)…but we hope making life simpler (and fairer) this time
Before a ruling by the Supreme Court in the Harper Trust case in July 2022 it was widely accepted, even included in ACAS guidelines that a calculation of 12.07% (5.6 of the 46.4 weeks worked per year) would give employers a pro-rata amount of holiday and holiday pay...
Conducting a fair employee investigation
An employee investigation is the first step you take when addressing concerns that have been raised. They may be raised by a colleague in a grievance situation, or the business where there could be a potential disciplinary. Employee investigations must be carried out...
Conflict Resolution
Disagreements happen between people all the time in everyday life but recently we have noticed an upturn in the amount of businesses that are dealing with workplace conflicts between employees and having to hone their conflict resolution skills. It’s understandable...
What do you do if an employee refuses to come back to work?
A recent survey conducted by the Chartered Institute of Personnel and Development found that 44% of employees were anxious about returning to their place of work in light of the current coronavirus situation. So what happens if an employee refuses to come back to...
Staff performance, or rather dealing with the lack of it
When it comes to Managing poor performance, specifically disciplinary procedures is an area we know that many employers shy away from. It’s not an easy thing to deal with, there is a concern that it makes everyone else feel uncomfortable particularly if it is small...
Training your employees – why bother?
Training your employees – why bother? After all, it costs lots of money, it takes people out of work for too long, they might leave afterwards, and there’s no guarantee that it will improve performance is there? We believe passionately in the value of developing your...
Make managing your staff easy with a few essential processes
You probably have systems and processes in place for the work that your business does even if they are mostly still in your head rather than written down. Likewise, when it comes to employing people, a few simple processes will help to keep you legally compliant in...
Managing Genuine Sickness Absence
Yesterday we discussed the issue of dealing with non-genuine sickness absence but how do you manage actual sickness absence as a business? All of the same principles of recording and monitoring are useful to help you understand the sickness levels in your business....