Performance Management

Helping you build a stronger, more engaged team

At vivoHR, we know that performance management isn’t just about ticking boxes or holding once-a-year reviews – it’s about creating a culture where employees feel valued, motivated, and supported to do their best work. When done right, it drives engagement, boosts productivity, and helps your business thrive.

We’re here to take the stress out of performance management and equip your managers with the skills they need to lead with confidence. Many managers see performance reviews and feedback as ‘extra tasks’ when, in reality, managing performance is at the heart of great leadership.

We make it simple, practical, and effective.

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Invest in your people

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FACT

A whopping 94% of employees would hang around longer if their company invested in their career development!
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FACT

When employees feel valued and supported in their growth, they become more engaged and productive, which is a win-win for everyone.
vivoHR

FACT

Offering continuous learning isn’t just a nice-to-have… it’s a game changer for loyalty and performance.
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FACT

Creating a culture of skill development means lower turnover and a stronger team ready to tackle anything that comes their way.
Why would you not want to invest in your people?

How vivoHR can help …



Tailored Performance Management Systems

We help you create clear, structured processes that align employee goals with business objectives

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Training for Managers

Equip your leaders with the confidence and skills to give constructive feedback, set expectations, and have meaningful

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Ongoing HR Support

We provide expert guidance to handle performance challenges, from difficult conversations to improving underperformance

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Employee Engagement Strategies

Boost motivation and retention with strategies that help employees feel valued and supported

Let’s work together to build a high-performing team that drives your business forward. Get in touch today to see how we can support you!

Performance Management FAQS

Why is performance management a sore spot for many managers?

Often, performance management is seen as an ‘add on’ to the day job, especially when adequate training hasn’t been given. Certainly it can sometimes be tricky, especially if the feedback needs to be a little more on the constructive criticism side than full of praise.

But … managing IS the day job!  The solution?

Clarity for your managers on what the managerial role involves and good training in the appropriate skills! Yes we know, saying that can be easier than doing it!

How do we address poor performance?

Addressing poor performance can be an uncomfortable situation for both parties, but it’s essential for good performance management. When having the initial conversation, the manager should remember to approach the topic carefully and be calm and impartial. This helps to keep the communication open. It can be helpful to let the colleague know in advance that you need to speak to them about their performance. This gives them some time to prepare themselves, rather than surprising them which could cause them to feel ambushed. Be ready to discuss how to move forward. Never give criticism without offering advice on how to improve.

Here are our 4 key steps for improving poor performance:
  • Identify the root cause – is it a conduct or capability issue?  Are there organisational or management factors to take into consideration?
  • Set clear improvement goals – what steps need to be taken to make an improvement?
  • Monitor progress – how far towards the goal is the employee 1, 2 and 3 months after the problem was identified?
  • Document everything – when was the problem first addressed? What actions were suggested for improvement?
What is the benefit of a Career Development Plan?

Different goals will require different timeframes. Career Development Plans are really helpful for looking further ahead, whilst specific smaller goals may be better for shorter term achievements.

Setting goals should be collaborative between the manager and the employee. The manager will need to consider the wider aims of the company as well as the individual’s improvement, whilst the employee should be thinking about their own personal and professional accomplishments and aspirations alongside goals that are specifically related to their role.

What’s the cost for pay-as-you-go hr support?

Pay-as-you-go support is £120 + VAT per hour. Great for one-off help without a subscription.

What’s the price for phone and email support?

Phone and email support starts from £100 + VAT – ideal for day-to-day questions or quick advice.

Do you offer monthly HR support packages, and what do they cost?

Yes – our monthly retainers start from £217 + VAT. These give you ongoing support with the flexibility of a monthly plan.

Major Employment Law Changes in 2026 - Employment Rights Act 2025

Whether you are managing absence, performance, disciplinary action, contracts, or workplace policies, it’s essential to ensure your approach reflects the latest legal requirements. Keeping your HR practices aligned with current legislation helps reduce risk, maintain compliance, and support fair treatment across your organisation.

The Employment Rights Act 2025 introduces significant changes that now affect employers across the UK. All businesses should review their policies and procedures to ensure they remain compliant and up to date.

Let’s Get Started

Contact us today for a free consultation!  Discover how we can help create an effective Performance Management system for your business, and practical training for your team.

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adrian hall profile picture
adrian hall
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I would highly recommend speaking with Vivo HR. We chose them three years ago based on a trusted partner's recommendation, and it has proved to be a good decision. As an SME, maintaining best practice and compliance with rapid changes in HR is tough, but their pragmatic, straightforward, and transparent advice makes it much easier. They provide excellent, reliable support in a very challenging business environment.
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Fiona Thorpe profile picture
Fiona Thorpe
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We've used vivoHR as our HR consultants for several years now, working with Sarah-Louise on a number of issues over that time. Originally through personal recommendation, the service offered is very professional and comes with knowledge, experience and patience(!) I'm more than happy to highly recommend them.
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Natasha Parkin profile picture
Natasha Parkin
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Sam provided our managers at Clarke and Son Solicitors with Performance Management Training at the end of April. Her half day session was informative and engaging, balancing management theory with practical tasks to help upskill the team. Given the upcoming changes to employment legislation I felt our managers left the training fully equipped to manage performance across their teams with more confidence. Thanks Sam, it was a pleasure to have you help us.
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louisecfc profile picture
louisecfc
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We’ve had a great experience working with vivoHR. They’ve been a real support in helping us stay up to date with employment regulations and making sure we remain compliant. They are also always there when we need a second opinion or just a quick sanity check. What really stands out is how they explain everything. No jargon, no overcomplicating things - just clear, straightforward advice that is easy to understand and act on. Running a business comes with enough to think about, so having that level of support and clarity makes a big difference. Would happily recommend to any business owner who wants peace of mind around HR.
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Emma Lawrence profile picture
Emma Lawrence
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Sam, Rachel and the team at VivoHR have provided us an excellent and professional service.
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Rachel Harris profile picture
Rachel Harris
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I asked Sarah-Louise from VivoHR to speak about the new Employment Rights Act for an event with local business owners. She was excellent. Her friendly and approachable style meant that, what can be a dry subject, became an engaging, useful summary of essential actions. I will definitely ask her to speak again at more of our events. Her expertise in HR shone through. Thank you again Sarah-Louise for your time and support.
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Patrick Kelly-Weller
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Sarah-Louise and the team at VivoHR exemplify how top level HR support looks & feels. If you’re looking for HR support & are considering Vivo, I highly recommend them.
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David Payne profile picture
David Payne
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Excellent talk by Sarah-Lpuise on the new Employment Rights Act. First rate. Thx David