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Grievance and complaints managment made easy

Grievance and complaints managment made easy

Have you ever had an employee raise a grievance or complaint? It can be very overwhelming for managers who don’t know how deal with these types of situations. The ideal situation and the way to get the very best from your employees is of course to have a happy,...
Staff sickness can be a real headache

Staff sickness can be a real headache

Staff sickness absences in your workplace can be a real heacache to manage, are you aware of the costs to your business of not doing so? The CIPD Health and Wellbeing At Work Survey 2019 reports that 5.9% of working days were lost per employee per year due to staff...
Putting the ‘you’ in team

Putting the ‘you’ in team

“There’s no I in team” – in our view this is a cringeworthy statement that gets bandied about with no real thought for what it means – in fact it contradicts so much of what we know is important in creating and managing successful teams. John Adair, a guru if there...