Performance Management
Helping you build a stronger, more engaged team
At vivoHR, we know that performance management isn’t just about ticking boxes or holding once-a-year reviews – it’s about creating a culture where employees feel valued, motivated, and supported to do their best work. When done right, it drives engagement, boosts productivity, and helps your business thrive.
We’re here to take the stress out of performance management and equip your managers with the skills they need to lead with confidence. Many managers see performance reviews and feedback as ‘extra tasks’ when, in reality, managing performance is at the heart of great leadership.
We make it simple, practical, and effective.
Invest in your people
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How vivoHR can help …
Tailored Performance Management Systems
We help you create clear, structured processes that align employee goals with business objectives
Training for Managers
Equip your leaders with the confidence and skills to give constructive feedback, set expectations, and have meaningful
Ongoing HR Support
We provide expert guidance to handle performance challenges, from difficult conversations to improving underperformance
Employee Engagement Strategies
Boost motivation and retention with strategies that help employees feel valued and supported
Let’s work together to build a high-performing team that drives your business forward. Get in touch today to see how we can support you!
Performance Management FAQS
Why is performance management a sore spot for many managers?
Often, performance management is seen as an ‘add on’ to the day job, especially when adequate training hasn’t been given. Certainly it can sometimes be tricky, especially if the feedback needs to be a little more on the constructive criticism side than full of praise.
But … managing IS the day job! The solution?
Clarity for your managers on what the managerial role involves and good training in the appropriate skills! Yes we know, saying that can be easier than doing it!
How do we address poor performance?
Addressing poor performance can be an uncomfortable situation for both parties, but it’s essential for good performance management. When having the initial conversation, the manager should remember to approach the topic carefully and be calm and impartial. This helps to keep the communication open. It can be helpful to let the colleague know in advance that you need to speak to them about their performance. This gives them some time to prepare themselves, rather than surprising them which could cause them to feel ambushed. Be ready to discuss how to move forward. Never give criticism without offering advice on how to improve.
Here are our 4 key steps for improving poor performance:
- Identify the root cause – is it a conduct or capability issue? Are there organisational or management factors to take into consideration?
- Set clear improvement goals – what steps need to be taken to make an improvement?
- Monitor progress – how far towards the goal is the employee 1, 2 and 3 months after the problem was identified?
- Document everything – when was the problem first addressed? What actions were suggested for improvement?
What is the benefit of a Career Development Plan?
Different goals will require different timeframes. Career Development Plans are really helpful for looking further ahead, whilst specific smaller goals may be better for shorter term achievements.
Setting goals should be collaborative between the manager and the employee. The manager will need to consider the wider aims of the company as well as the individual’s improvement, whilst the employee should be thinking about their own personal and professional accomplishments and aspirations alongside goals that are specifically related to their role.
What’s the cost for pay-as-you-go hr support?
Pay-as-you-go support is £120 + VAT per hour. Great for one-off help without a subscription.
What’s the price for phone and email support?
Phone and email support starts from £100 + VAT – ideal for day-to-day questions or quick advice.
Do you offer monthly HR support packages, and what do they cost?
Yes – our monthly retainers start from £217 + VAT. These give you ongoing support with the flexibility of a monthly plan.
Let’s Get Started
Contact us today for a free consultation! Discover how we can help create an effective Performance Management system for your business, and practical training for your team.