The last provision of the Equality Act 2010 comes into force on 1 October this year – namely the prevention of age discrimination in the provision of services. If your business provides services where age may be a factor in how those services are provided to your customers you need to ensure that you and all of your employees are up to date with the requirements. That said….there seem to be so many exceptions to this provision that we are struggling to see what impact it might have…
